**Course Updated – Oct 2018**The first step in increasing your skill in dealing with people. 85 percent of your success in life is going to be determined by your social skills, by your ability to interact positively and effectively with others and to get them to cooperate with you in helping you to achieve your goals. To create a successful human relations, it is imperative to understand people and their nature.This course has been divided into 12 sections. In each section, we have discussed in detail about different aspects that you would need to master to have a great people skill .In this course, you will learn human Characteristics and how you can understand the non-verbal quo while talking to someone. You will learn to tactfully agree with people, you will learn to make people feel important, you will learn the power of constructive criticism, and many more . So, be prepared with you pens and notepads to take notes while you listen to the lectures. Each section has exercise to be done for better understanding of the concept. And I would encourage you to complete the exercises before you move to the next one. Throughout the course you will hear me giving many different examples in the form of photos and stories to make your understanding better and relatable. Once, you have successfully completed the course. In the last section of this course, You will learn the tools and techniques to apply the real-life application of the human-centered skills and I have also explained how you too can do the same for yourself. So, what are you waiting for?? Lets dive into the world of creating amazing people skills. Thank you, my name is Susmita Dutta and I will see you in the course!