Nobody likes to be sold and everybody is selling. That’s the reality, every day thousands of sales are done whether we like it or not. That’s the reason why this sales training course has been designed to provide a thorough introduction to the basic concepts of sales, and some basic skills to make salespeople more productive, and more aware of the processes thet are following.The course is intended for people who are either starting in sales, who have a role with a selling element (especially in Customer Service or Support) or who want a structured refresher to recharge their existing skills and experience:Understand the benefits of contact from the company’s perspective, the customer’s perspective and the benefits to you.How Your Company Benefits From Customer ContactHow Your Customer Benefits From Contact With YouHow You Benefit From Customer Contact