This course will teach you the fundamentals of business process modeling. The course starts with an overview of business process management, then dives into modeling techniques. The course wraps up with a detailed case study on improving operational processes of an airport. The course should take no more 90 minutes to complete. This is a great next step for students taking "Fundamentals of Business Analysis." UPDATE: The audio issue has been resolved! Some of you found that the last few seconds of some lectures were being cut off. Now fixed.