This course is designed to teach students the basics of Microsoft Outlook 2013 and help them gain familiarity with the Outlook environment and basic functionality. Students will learn the basics of email, how to use the Help feature, how to create and send messages, and how to work with attachments. Students will also learn organizational techniques through the use of folders, alternative views, categories, flags, and searching. Additionally, students will review printing options, automatic replies, contact creation and management, calendar use and management, create appointments and meetings, task and note creation and management, modifying message options, and creating email signatures.This IAAP-certified counts for 2.25 recertification points for the CAP certification under the Technology and Information Distribution content area. Email email@example.com with proof of completion of the course to obtain your certificate.