Train the Trainer Coach: Complete Guide to Coaching Trainers


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At Last, Youll Have a Powerful Coaching System That Will Help YouTAKE YOUR TRAINERS FROM GOOD TO GREAT(Hint: The process looks something like this)Coaching Kick-offLesson #1: Learn about the trainerLesson #2: Create initial value for the trainerLesson #3: Make a good first impression Observations andFeedbackLesson #4: Observe the trainer in the classroomLesson #5: Write a classroom observation summaryLesson #6: Write feedback to give to the trainerLesson #7: Deliver feedback to the trainerOne-on-One Coaching SessionsLesson #8: Tailor the approach to coaching the trainerLesson #9: Coach the trainer to show credibilityLesson #10: Coach the trainer to build rapportLesson #11: Coach the trainer to engage traineesLesson #12: Coach the trainer to teach all learnersLesson #13: Coach the trainer to answer questionsLesson #14: Coach the trainer to handle challengesSet up Future SuccessLesson #15: Encourage the trainer to use new ideasLesson #16: Set the trainer up for future successPLUS16 quizzes, 1 for each lesson, to make sure you are understanding all of the materialOrdinary training managers just dont get it.According to a 2015 ATD research study, only 38% of managers believe that their learning programs meet their learners needs.In other words, 62% of HR managersbelieve that they are not doing a goodjob meeting the learners needs.Pretty bad, right?Hold on it gets worse.Of that 62%, who manage trainers, most dont know what theyre doing or what to look for in a master trainer. They just hirean employee, teach them the content to train, and *assume* theyre good.What ends up happening is that a lot of team leads become managers and not coachesWhats the difference between a manager and a coach?Managers deal with the issues and the problems. Theyre very reactive rather than proactive.The coach is very proactiveYoure about to learn how to coach trainers for EXCELLENCEnotice it doesnt say success.Theres a reason for thatIn his book, Excellence, John Gardner says,Some people have greatness thrust upon them. Very few have excellence thrust upon them. They achieve it. They do not achieve it unwittingly by doing what comes naturally and they dont stumble into it in the course of amusing themselves. All excellence involves discipline and tenacity of purpose.People who are excellent achieve that on their ownwith a coach.Many people are successful, but theyre not EXCELLENTtheyre not happythey havent got any freedomAs a result, theyre not fulfilledDurable Fulfillment = Happiness +Success +FreedomWhen I implemented this program across the board for over 150 trainers that were training in an organization of over 5000 people, what we saw were three major things happen:Success:Average Trainer Evaluations went up a FULL POINT (out of 6 possible).Happiness:Trainers were happier in class now they enjoyed training more. They built a better relationship with their team leads and training managers.Freedom:They felt like they could be more FREE to be themselves in the classroom. They saved time at the end of the day. They didnt spend as much time at the end of the day getting ready (they were more efficient)The real thing were going to be doing is helping these trainers feel like Wow! I LOVE being a trainer. Im GROWING as a trainer.Youre here interested in theCoaching Trainers Mastery Certificationbecause youre a leaderyou want your trainers to be successful.Youre about to learn how to coach trainers for excellence in a way that will help you:Gain CredibilityBuild Buy-InSecure RespectBe WelcomingShow You CareGet them to Like YouMake Sessions EnjoyableMeet their NeedsGet them to Thank YouSo you can help trainers achieve CANI Constant and Never Ending Improvement.There was a time when having expertise was enough, but today (if you actually want to get engagement, learning and retention), you need to do moreyou need have that CANIThis is going to build your relationships with your trainers in ways that you may have never been able to do before.Because, the reality is that these trainers NEED and WANT you to be their coachesnot just in their training roomsbut all across the board.That means, you will learn to challenge them, regardless of their level of expertise, to be the absolute best that they can be.Thats what separates this program from all the other coaching to success programs out there.So how do you do it?How do you build curriculum that turns instructional design into engagement, learning and retention?Fortunately, thats what youre about to learn.FACT: The cost of retaining trainersis MUCH LESS than the cost of replacing them.According to CED Magazine, 7 out of 10respondents in a2015 survey said that job-related training and development opportunities directly influence intheir decision to stay with a company.The lesson hereinvest in retaining your present trainers.Im not going to sell you on the importance of coaching trainers.If youre here, you already know its an essential aspect of any training strategy, because excellent trainers:Increase ROI and efficiencyEngage and nurture employees by providing ACTUAL results, and most importantly theyEnable your training to be engaging (and stick consistently!)In other words,successfully coaching trainers increases training ROI and efficiency and lowers trainer turnover:The lifeblood of any training team.So thats why businesses need trainer coaches.Theres just one problem: Most so called trainer coaches dont know what theyre doing.Thats where you come in.As aCertified Coaching Trainers Specialist,you are uniquely qualified to help business convert training into engagement, learning and retention.What Youll Learn In This CourseThe Coaching KickoffConnect with the trainer and start toalleviate some of the trainers initial coaching concerns. Youll learn how to encourage the trainer to feel like part of a team withan advocacy type of a relationship. If the welcoming that follows is done effectively, the countenance of the trainer can start to change from fear and dread to excitement and anticipationTrainer Observations and FeedbackObserve and give feedback to trainers in a way that will help you continue togain credibility and respect, secure buy-in, show that you care, get them to like you, make sessions enjoyable, meet their needsand even get them to thank you when its all done. Youll learn all four major pieces that contribute to observing a trainer and giving effective feedback including: (1) Observe the trainer in the classroom, (2) Write a classroom observation summary, (3) Write feedback to give to the trainer, (4) Deliver feedback to the trainer.One-on-One Coaching SessionsMaster the8 critical teaching sessions toteachmeaningfulideasto the trainer in a way thatfeeds his/her learning and personality style.These can break a whole learning experience with the trainer, serving as the bridge into the future success of the trainer. If you do the things above effectively, you canensure that each teaching session with the trainer is a successand that the trainer is learning what he/she needs to be a rock star.Set Up Future SuccessWrap-up the process with the trainer in a way that shows the trainer just how far the trainer has come, andensures the trainer has all the resources needed for future successwith a specific 9-step checklist to make that happen. Youll even learn how tohandoff the trainer to the team-leadso that the trainer continues to grow, even after you finish up the coaching process.Coaching Trainers Mastery Course Reviews and Testimonials:Jasons methods set the standard by which other trainers measure themselves. When I experience a problem in class or another trainer asks me for advice, the first thing that goes through my mind is, what would Jason do in this situation? Bren Mochocki — Software Trainer & Corporate Trainer CoachJasons passion for helping trainers is so contagious. When I work with him, not only do I want to be a better trainer, I want to be able to help others the way that he helped me. Sarah Gernetzke — Trainer & Corporate Trainer CoachYou taught me and many, many other trainers here how to not only survive in the classroom, but how to thrive. We owe you a big thanks. Paul Mellon — Software TrainerSo many of us have become better presenters/trainers/etc. as a result of your tips and in turn helped our customer trainers grow in their presentation skills as well. Lauren Wons — Training Team LeadJason embodies the meaning of the word “coach”. Always accommodating, he meets others on their terms and speaks their language in order to communicate everything necessary. You will be hard pressed to catch Jason idly spinning his wheels or wasting time. Everything he does is for a reason and is building toward something. Given the variety of education and psychology theory that he has spontaneously absorbed and researched over the years, Jason always tailors a custom plan for growth and development based on what is truly needed then and there. Every roadblock is anticipated and resolved before it occurs. It is very easy to work with Jason. As a true leader, he always makes you feel like you were the one to come up with the solution, or you arrived at your own realizations without any guidance on his part. Would that more of us were so gentle yet effective. Anthony Arlotta — Technical TrainerJasons experience with teaching and working with our trainers and trainees has given him an unmatched knowledge of how to best train adult learners. During our sessions, he not only helped me develop the techniques to be a great presenter, but he told me exactly why those techniques work and why they are important to my audience. I was quickly able to incorporate many of his tried-and-true methods, such as standing in the sweet spot and making eye-contact with everyone every few minutes, and IMMEDIATELY saw an improvement with my class engagement and understanding. His genuine and passionate interest in training is apparent and contagious-Jason truly embodies what it means to be a great trainer and inspires those around him to do the same. Leanne Britton – Software TrainerCoaching Trainers Mastery Course DetailsIn this 16-hour course youll learn everything you need to know about coaching trainers. Youll learn how to challenge them, regardless of their level of expertise, to be the absolute best that they can be.Module 1: Learn About The TrainerLesson 1: Recognize the Trainers StrengthsLesson 2: Gauge the Trainers Areas for ImprovementLesson 3: Identify whats Important to the TrainerLesson 4: Identify the Trainers StyleModule 2: Create Initial Value For The TrainerLesson 1: Create Deliverables for the Kickoff MeetingLesson 2: Create a Hook for the Kickoff MeetingLesson 3: Prepare for the Kickoff MeetingModule 3: Make A Good First ImpressionLesson 1: Build a Teammate Relationship ImmediatelyLesson 2: Discuss the Process for Trainer GrowthLesson 3: Give the Trainer an Opportunity to Share ThoughtsModule 4: Observe The Trainer In The ClassroomLesson 1: Prepare for the Classroom ObservationLesson 2: Master 7 Keys to Effective Note-TakingLesson 3: Apply 4 Quick Steps to Classroom ObservationsModule 5: Write A Classroom Observation SummaryLesson 1: Identify Strengths and Areas for ImprovementLesson 2: Record Strengths and Areas for ImprovementLesson 3: Record the Main Strengths of the TrainerModule 6: Write Feedback To Give To The TrainerLesson 1: Elicit Post Observation Feedback from the TrainerLesson 2: Document Strengths to Share with the TrainerLesson 3: Document Areas for Improvement to Share with the TrainerLesson 4: Prepare the Feedback for the TrainerModule 7: Deliver Feedback To The TrainerLesson 1: Share the Trainers StrengthsLesson 2: Share the Trainers Areas for ImprovementLesson 3: Continue to Build Rapport with the TrainerModule 8: Tailor The Approach To Coaching The TrainerLesson 1: Prepare to Coach the Trainer with New IdeasLesson 2: Get Buy-In from the Trainer for 1-on-1 SessionsLesson 3: Tailor Each Coaching Session to the TrainerModule 9: Coach The Trainer To Show CredibilityLesson 1: Coach the Trainer to Overcome NervousnessLesson 2: Coach the Trainer to ConfidenceLesson 3: Coach the Trainer to Speak WellLesson 4: Coach the Trainer to Show Content ExpertiseLesson 5: Coach the Trainer to Show Educator ExpertiseModule 10: Coach The Trainer To Build RapportLesson 1: Coach the Trainer to Have fun & Be MyselfLesson 2: Coach the Trainer to be WelcomingLesson 3: Coach the Trainer to Meet Trainee NeedsLesson 4: Coach the Trainer to Show that I CareLesson 5: Coach the Trainer to Get Trainees to Like MeLesson 6: Coach the Trainer to Make Class EnjoyableLesson 7: Coach the Trainer to Make Trainees Comfortable Asking for HelpModule 11: Coach The Trainer To Engage TraineesLesson 1: Coach the Trainer to Hook TraineesLesson 2: Coach the Trainer to Keep Trainees AttentionModule 12: Coach The Trainer To Teach All LearnersLesson 1: Coach the Trainer to Manage the Pace of the ClassLesson 2: Coach the Trainer to Make things Easy to Follow AlongLesson 3: Coach the Trainer to Make things Easy to UnderstandLesson 4: Coach the Trainer to Determine whether Trainees Got ItModule 13: Coach The Trainer To Answer QuestionsLesson 1: Coach the Trainer to Elicit QuestionsLesson 2: Coach the Trainer to Answer In-Scope QuestionsLesson 3: Coach the Trainer to Postpone Out-of-Scope QuestionsLesson 4: Coach the Trainers to Cope Confidently When They Dont Know the AnswerModule 14: Coach The Trainer To Handle ChallengesLesson 1: Coach the Trainer to Handle NegativityLesson 2: Coach the Trainer to Stop InterruptionsLesson 3: Coach the Trainer to Manage InattentionModule 15: Encourage The Trainer To Use New IdeasLesson 1: Capture New Ideas You Teach the TrainerLesson 2: Identify a Practice Plan and Next StepsLesson 3: Document and Deliver the Coaching SummaryModule 16: Set Up The Trainer For Future SuccessLesson 1: Create a Trainer Coaching SummaryLesson 2: Wrap-up the Process with the TrainerLesson 3: Handoff the trainer to the Team LeadWhat Youll GetWhen you enroll today, youll receive instant access to:The Coaching Trainers Mastery Course16 Core Modules48 Video Lessons16 Hours of Video523 Page Coaching Trainers Mastery Learner Workbook16 Practical Your Turn Assignments10 Coaching Tool Appendix Handouts4 Trainer Observation and Coaching Forms About Your InstructorJason Teteak is the Founder and CEO of Rule the Room Train the Trainer.Jason first made a reputation in the medical training industry, where he was known as the Epic trainer of trainers. In response to many requests, he began to offer personalized services and quickly developed a following as a private training coach and training consultant whose clientele includes elite institutions, universities, and top corporations.In 20 years of working as a trainer and a trainer coach, he has helped more than 15,000 training professionals to Rule the Room and has appeared before more than 200,000 people. Hes won praise and a wide following for his original methods, his engaging style, and his knack for transferring training skills via practical, simple, universal and immediately actionable techniques. Or as he puts it No theoretical fluff.He founded Rule the Room Train the Trainer with a mission to DOUBLE the impact of 10,000 training professionals in the next 5 years. The Rule the Room Train the Trainer team, under Jasons management, has flipped the model and changed the approach to great training and instruction for even the most seasoned veterans.Rule The Room Train The Trainer Is DifferentSure, you can probably find other train-the-trainer trainings and certifications that cover similar topics, but a Rule the Room certification is unique because its built and taught by real trainers who actually write and train their own classes and observe, coach and train thousands of trainers to mastery.In other words, we arent researchers sharing theoretical fluff. Were in-the-trenches trainers who despise untested theory and believe that the best way to learn training techniques is to actually get up and teach in front of a real classroom. If that sounds like something that fits you, then welcome! Youre in the right place.Frequently Asked QuestionsQ: How will this Rule the Room Coaching Mastery Class help me?A: It depends on who you are..If youre abusiness owner, this course is a great way to learn to coach trainers yourself. Its also a great way to train and certify members of your own team and get them up to speed in half the time on the latest trainer coaching trends and best practices.If youre aconsultant, this program is a practical way to show that you are a Coaching Trainers Specialist, which could help you attract better, higher-paying clients, boost their ROI and efficiency, and lower turnover, safety and security concerns.If youre astudent, this class can set you apart from other graduates who may have a business or education degree, but dont have the specialized skills that employers today are looking for.If youre ateam lead or training manager, this course can make you more valuable to your company, which can get you that raise or promotion you may deserve (but dont have a reason to request).Q: How valuable is this Rule the Room Mastery Coach ClassA:The class itself is highly valuable if your goal is to set yourself apart from the competition. Whats even MORE valuable than any course is the knowledge and understanding youre going to gain when you take this class and pass all the tests. You will know coaching trainers. Ill say that again: YOU WILL KNOW COACHING TRAINERS.Q: When do I have to finish the class?A: You can go at whatever pace suits you best! Youve got a lot of other things going on in your life, so just because you enroll in the workshop doesnt mean you need to complete it right away. In fact, you can start and finish the workshop whenever you want. Either way, were going to be there with you every step of the way to ensure youre successful and can get certified.Q: How soon can I finish the class?A: The Instructional Design Mastery Class is 16 hours of video training, so if you are dedicating yourself full time to it, you could probably finish in 3 days, but we dont recommend that. Instead, we recommend you take 7 14 days (if you can give your full attention to the material. If you only have a little bit of time each day, then you should dedicated 4 6 weeks to finish it up and take the test.Q: How certain can I be that I will finish?A: Its never a guarantee. If it was, then our program wouldnt mean anything. Instead, it does mean something, and because of that, youre going to have to work at this thing to get finished. When you do, you can be certain that it will actually mean something. The class and the activities are both going to challenge you, but rest assured we make everything simple, easy to understand, and quick to learn. With that said, you will have to earn your certification.Q: How hard is the class?A: You can liken our courses to the story of goldilocks and the three bears not too hot and not too cold. In other words, theyre hard enough that you need to study and know your stuff, but we dont make them intentionally hard just to be difficult. We make them as hard as they need to be to make sure you know how to Rule the Room. We believe learning doesnt happen until a behavior change occurs, so to preserve the integrity of this certification, we have made the test challenging and the questions specific to our proprietary Rule the Room Train the Trainer techniques, methodologies and recipes. Dont expect to pass the test just because you have taken other trainings or certification courses in the past. This training is different, and the course will reflect those differences.Q: Why are Trainer Coaches so valuable?A: Coaching trainers is the front line effort of all your training and retention efforts. If you know how to coach trainers at the right time in the employee and customer journey, and EXACTLY how to implement it, then youll be able to build a path to better results and ensure everyone knows how to do their part in the best way possible. When you can help others teach twice as much in even less time, youll be one of the most essential employees at your organization.