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Careers in hospitality, leisure and tourism
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For many people the thought of a career in hospitality, leisure and tourism brings up images of chefs, fitness instructors and overseas reps….and nothing else! Well of course, these are all careers that fall within these sectors, but there is so much more to consider….in fact much, much more, the hospitality industry alone employs 1 in every 10 people in the UK, that's over 2.5 million people working in more than 30,000 establishments.

Also, 1 in every 5 new jobs fall into this sector with another 400,000 new jobs created by 2006 according to The British Hospitality Association. That's a lot of jobs!


Not just chefs and waiters then? No way… this is a huge industry offering variety, diversity and tons of different jobs and career opportunities to suit everyone.

So what sort of person do you need to be to work in hospitality, leisure and tourism. Well to begin with you need to like people, and enjoy the challenge of working in a customer focused environment. You need to be flexible, adaptable, enjoy problem-solving and thinking on your feet and to be able to work as part of a team.

Michelle Davies is 21 and is a Receptionist with hotel group Jarvis. Michelle says that the diversity of the industry brings challenges and new opportunities, and that's what appeals to her. She says, "I originally came to Jarvis when I was on a year's industrial work experience from University, now I work part-time as a Receptionist which allows me to continue my studies towards a BA(Hons) in Hospitality Management". Her advice to anyone considering a career in hotels, "Don't be put off by the thought of long hours and less pay initially - I followed my heart when I chose this as a career and I don't regret it for a moment". Michelle hopes to go on to become a Conference and Events Manager when she has completed her degree.

But of course it's not just about hotels - the hospitality industry affects us every day - think about it - grabbing a sandwich for lunch, stopping off for a coffee or drinks with friends, staying at a hotel, going to the cinema or theatre, school meals, eating at a canteen in work, catching a train, motor-way service stations… the list goes on and on…….

Claire Rankin is Executive Chef at Fish plc. After studying general catering for 2 years in college her first job was as a chef in a small hotel, before joining Center Parcs as Commis Chef where she was quickly promoted to Chef de Partie. Moving to London she took a job specialising in fish and within two years became Executive Chef of a new restaurant group - Fish! She says, "My career is very satisfying and I was delighted to be given an industry 'Acorn' award in 2001. My advice to young chefs wanting to progress in their career would be to focus on what they want to achieve - put your head down and keep working. That's what I did - believe me, you will get noticed!"

What about travel and tourism! Sounds great, travel around, see the world, meet people - but is that really all it's about! Well no, of course not, just like any job or career it's what you make it, and of course the variety of this sector is enormous. It's a huge growth sector, valued at a massive £270 billion worldwide. In the last 10 years, international tourism has accounted for 1 in 6 of all jobs, 125,000 tourism businesses exist in the UK and 1.75 million people are employed in these businesses.

Travel and Tourism is closely linked with Hospitality and Leisure, all sectors are providing services for their customers. It's a very inter-dependent industry ….it's constantly expanding… which means more jobs and careers!